Microsoft Dynamics NAV(Navision), CRM | Service Management


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	Newsletter 1/2009
	Microsoft Dynamics NAV 2009 W1 is coming...
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	e-BOOKS
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	Automotive Business Solutions
	The conception is called Automotive Business Solutions (ABS) and it is based on the newest version of Microsoft Dynamics NAV and more than 10 years of experiences of AXIOM SW, Ltd. in car industry. You will receive more information about the ABS conception o on web-pages www.absbox.cz. Other information on the telephone number 577 113 112.
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Service management

Module Service management providing of services on a high level so that they can meet the growing customers needs.

Among others the application CRM-Service in Microsoft Dynamics™ NAV enables:

To profit from existing customers thanks to a better provision of customers needs
To have a better control over costs
To organize your sources with respect to maximal productivity
A quick and easy access to history of customer service
To forecast the customer’s needs
To keep records in real time such as date, time and service tasks
To create personal profiles of customers
To identify defunct, faulty, unreliable and not essential spare parts and service items
To identify the most suitable spare parts and service items
To identify the requirements for services in advance

AXIOM SW s.r.o., Pod Vrškem 5360, 760 01 Zlín, Telefon: +420 577 113 111, E-mail: axiomsw@axiomsw.cz
Microsoft Dynamics NAV, CRM, Navision

THE EUROPEAN REGIONAL DEVELOPMENT FUND AND THE MINISTRY OF INDUSTRY AND TRADE OF THE CZECH REPUBLIC SUPPORT INVESTMENT IN YOUR FUTURE.