česky english deutsch slovensky polsky rusky rumunsky
HomePageSearchsite maps 
AXIOMSW HELPDESK

News
Newsletter 1/2009
 
Microsoft Dynamics NAV 2009 W1 is coming...
 ... more
e-BOOKS
 
Solution for publishers and editors. Did you know that you can use laser terminals while you work?
 ... more
Automotive Business Solutions
 
The conception is called Automotive Business Solutions (ABS) and it is based on the newest version of Microsoft Dynamics NAV and more than 10 years of experiences of AXIOM SW, Ltd. in car industry. You will receive more information about the ABS conception o on web-pages www.absbox.cz. Other information on the telephone number 577 113 112.
 ... more

Services / CustomerSource

Microsoft Dynamics™ CustomerSource is a valuable connection to your relationship with Microsoft® and an efficient way of accessing information you can use at your convenience 24 hours a day.

As one of the benefits of being on a service plan for Microsoft Dynamics, CustomerSource empowers you with tools and information that can help you increase efficiency and productivity. Through self-help resources, such as Knowledge Base and technical documentation, CustomerSource can help you reduce support costs.

Around the clock access to training provides you opportunities to learn at your convenience.
Microsoft Dynamics communities offer a unique opportunity for you to share hard-won tips, to get answers to tough questions, or to broaden your understanding of your business management software.
CustomerSource can save you time by providing a one-stop resource for quick and easy access to information that helps you maintain and expand your business management solution.

Pro přihlášení k portálu Customer Source potřebujete platný účet služby Microsoft Passport Network. Pokud jste dosud nepoužívali svůj účet služby Passport Network pro přihlášení k portálu CustomerSource, napište nám a my Vám rádi pomůžeme s přihlášením.

Features

Keep current on the latest developments for your solution and future technology.

  • Products and Services: Get the latest information about your Microsoft Dynamics solution and the maintenance and support plans to keep your solution up to speed.
  • Newsgroups: Participate in an online forum to exchange ideas and solutions with other customers.
  • Product Suggestions: Submit a suggestion for a new feature and reinforce other people’s suggestions through public newsgroups.
  • Industry Solutions: Search for information about third-party software products.
  • Services Guide: Read about the policies of your service plan, such as Investment Protection and the Support Lifecycle.
  • News and Events: Read articles about business issues from industry experiences, view news affecting your business and solution with information on special offers, new products and press releases. Plan to attend an upcoming seminar, conference, or webcast to interact with your peers and improve your business success with Microsoft Dynamics.


Access self-help tools, training, and support around the clock to keep your solution running smoothly.

  • Documentation: Download installation guides, setup guides, user guides, system requirements, technical white papers, and updated help files.
  • Searchable Knowledge Base: Find answers to the most common technical questions, including troubleshooting steps, solutions to common problems, and how-to articles.
  • Support: Search hot topics and automated solutions. Submit support requests online to the Microsoft Dynamics support team and view your personalized support history.
  • Upgrades, Updates, Product Fixes and Service Packs: Receive regularly published product roadmaps and ongoing innovation through major version releases.
  • Certification: View classroom training schedules, access online training, read information about certification options and how to take exams, view lists of training materials, and find a Microsoft Certified Partner for Learning.
  • Unlimited Online Training: Access online training, including E-Learning--classroom-equivalent online training on specific topic areas; Training Materials--a study tool or a desktop reference; Learning Plans--a training roadmap that outlines every training and certification option available for each module.

Take the Next Step!
To start using CustomerSource, please visit https://mbs.microsoft.com and enter your Microsoft Business Solutions Account Number to confirm your organization name and update your user accounts.

  Knowledge Base Customer FAQs_eng (333 kB)

If you want to receive more information about Customer Source , contact us on the phone numbers +420 577 113 111, +420 577 113 112 or by e - mail to our address obchod(at)axiomsw.cz. We will answer all your questions.


AXIOM SW s.r.o., Pod Vrškem 5360, 760 01 Zlín, Telefon: +420 577 113 111, E-mail: axiomsw@axiomsw.cz
Microsoft Dynamics NAV, CRM, Navision

 THE EUROPEAN REGIONAL DEVELOPMENT FUND AND THE MINISTRY OF INDUSTRY AND TRADE OF THE CZECH REPUBLIC SUPPORT INVESTMENT IN YOUR FUTURE.